> ## Documentation Index > Fetch the complete documentation index at: https://docs.outzen.ai/llms.txt > Use this file to discover all available pages before exploring further. # Prospects > Everyone you have imported or added, with their contact details, a research summary and a fit rating, plus what has happened with them. Also covers revealing emails and phone numbers, removing people and exporting. **A prospect is one real person in your workspace.** Open **Prospects** in the sidebar and you arrive on the **People** tab: every person across all your Lists, in one table. (The **Companies** tab sits next to it; see [Companies](https://docs.outzen.ai/audience/companies.md).) ## The People tab > [card] [Import leads](https://docs.outzen.ai/audience/import-leads.md) > > Search, signals or CSV, into a new or existing List. > [card] [Create lead](https://docs.outzen.ai/audience/import-leads.md#add-manually) > > Add one person by hand. ![Prospects is in the sidebar. People and Companies are the two tabs, and Create lead and Import leads are at the top right](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-page.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=1c17cb18a6460dfbb6de901bf03f38b8) Prospects is in the sidebar. People and Companies are the two tabs, and Create lead and Import leads are at the top right By default the table shows name, job title, email, phone, LinkedIn URL, company, location, fit and status. Other columns (headline, industry, company details, Lists, Campaigns, dates, whether a prospect is enriched) can be switched on, and any default column hidden, from the column menu. ![The column menu: switch any column on or off. Fit score and Status are in the Fit & pipeline group](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-columns.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=568179f6121d2ed69e9f2cf658fb1b2a) The column menu: switch any column on or off. Fit score and Status are in the Fit & pipeline group * **Filter** with rules: name, job title, company, location, email, phone, LinkedIn URL, status, List, signal source and Campaign. Rules combine with "and". ![Filter: pick a field, an operator and a value. Include pipeline-rejected is at the end of the field list](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-filter.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=057e642f0674b00429d77a49384bc17c) Filter: pick a field, an operator and a value. Include pipeline-rejected is at the end of the field list * **Edit in place**: click a cell to edit name, title, company, location, email or phone. Editing a company detail such as industry or size changes it for the company record, and so for every prospect there. * **Select people**: tick rows, or tick the box in the column header to select the whole page. When more people match your filters than fit on a page, a bar appears: **Select all N matching your filters**. That selects everyone who matches, across pages, up to 10,000. Changing a filter clears the selection. **Enrich** works on the people ticked on the current page; **Add to list** and **Export** also work on a select-all. ![Tick the header box to select the page. Select all 75 matching your filters appears above the table, and the bar at the bottom has Enrich, Export, Add to list and Cancel](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-select-all.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=3facd45bffd06d25d61ebfee0351b38b) Tick the header box to select the page. Select all 75 matching your filters appears above the table, and the bar at the bottom has Enrich, Export, Add to list and Cancel * **Add to list**: with people selected, choose **Add to list** to put them in another List, for example to start a new Campaign with a filtered group. Pick a List that is not fed by a search or signal, or create a new one. Anyone already in that List is skipped. See [Add people to a List](#add-people-to-a-list). * **Export CSV**: exports the filtered view, or only the rows you selected. Up to 10,000 prospects per export; narrow your filters if you have more. * **Rejected people**: by default the table shows people who were added to your Lists. Add the **Include pipeline-rejected** filter to see people Guhan found but filtered out. See [How prospects get added](https://docs.outzen.ai/audience/lists/how-prospects-get-added.md#why-someone-was-not-added). ### Add people to a List Filter the table to the group you want, select them, and click **Add to list**. **1. Select people** Tick rows, or select the whole page and then **Select all N matching your filters**. **2. Choose the List** Pick an existing List, or **Create new list**. Lists that are fed by a search or signal are greyed out, because Guhan fills those itself. ![Pick a List or create a new one. Lists fed by a search or signal are greyed out](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-add-to-list.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=984631136b41f3c384012728c4d14bc5) Pick a List or create a new one. Lists fed by a search or signal are greyed out **3. Confirm** Guhan tells you how many were added and how many were already in the List. Their fit rating and research come with them, so nothing is rewritten or charged again. > [!NOTE] > > If the List is the audience of an active Campaign, the dialog says so. New people added to it are enrolled in that Campaign automatically and can start receiving messages. Adding more than 500 people runs in the background. A progress banner appears on the List's page. Adding people counts toward your [active-prospect limit](https://docs.outzen.ai/audience/lists.md#limits-on-a-list). If you are near the limit, only the people who fit are added and Guhan tells you how many were left out. ### Status | Status | Meaning | | - | - | | **Cold** | In your workspace but not in a sequence yet | | **Active** | Part-way through a Campaign sequence | | **Replied** | Has replied to a message | | **Paused** | Their sequence is paused | | **Do not contact** | On your [Do Not Contact](https://docs.outzen.ai/workspace-settings/do-not-contact.md) list | | **Unmailable** | A channel failed, for example a bounced email | | **Rejected** | Found by a search but filtered out; only shown with the filter above | ## The prospect page Click a name to open the prospect in a side panel, or expand it to a full page. Tabs: * **Details**: editable fields, with an **Enrich** button that refreshes their LinkedIn profile. ![The Details tab: editable fields, and an Enrich button](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-panel-details.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=7a52528b049b2663b674c3638f5d0b0e) The Details tab: editable fields, and an Enrich button * **Overview**: contact channels, company, **Signals: why we matched**, List memberships, and role and experience. ![The Overview tab: contact, company, signals, Lists, and role and experience](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-panel-overview.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=cbd889b973654e21db15c7528aa61530) The Overview tab: contact, company, signals, Lists, and role and experience * **Research**: the research brief, fit rating and per-Product ratings. See [How prospects get added](https://docs.outzen.ai/audience/lists/how-prospects-get-added.md#the-fit-rating). ![The Research tab: the research brief and a fit rating for each product](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-panel-research.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=8d55c26ec56cd6a2b3a39fd25ba60d73) The Research tab: the research brief and a fit rating for each product * **Activity**: every message, reply and event for this person. ![The Activity tab: enrollments and every message and event for this person](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-panel-activity.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=5d2b7912b2a068018d5c63c50ad4498c) The Activity tab: enrollments and every message and event for this person ## Contact details and reveal LinkedIn is the main channel. Email and phone are not included by default. * **Find email**: 4 credits. * **Find phone**: 12 credits. Phone is needed for WhatsApp. You are only charged when a result is actually found. Reveal needs the prospect's LinkedIn URL. You can reveal one prospect from their page, or many at once; see [Enrichment](https://docs.outzen.ai/audience/enrichment.md#reveal-email-and-phone). ![Find email (4 credits) and Find phone (12 credits) sit under the prospect's name](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-reveal.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=9a5aefe1b897cccb75ea0387d9d57035) Find email (4 credits) and Find phone (12 credits) sit under the prospect's name ## Removing a prospect On a prospect's page (the **...** menu) or in a List's table (row menu, or select several), choose **Remove from outreach**. * The prospect's status becomes **unsubscribed** and any active or paused Campaign sequence for them stops. * The person is **not erased**. Their record stays in your workspace. * This is not Do Not Contact. If you never want to reach this person or company again, add them to [Do Not Contact](https://docs.outzen.ai/workspace-settings/do-not-contact.md). Other actions in the **...** menu: **Pause enrollments** and **Flag for handoff**, which marks the conversation as warm so a person takes over. > [!NOTE] > > To permanently delete a person's data (for example, a privacy request), contact support. Ask Guhan cannot delete records either. ![On the full prospect page, the ... menu has Pause enrollments, Flag for handoff and Remove from outreach](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/pr-full-menu.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=a3aefbc5c1fa3f57a72f7c0c5f2a52e3) On the full prospect page, the ... menu has Pause enrollments, Flag for handoff and Remove from outreach ## If something looks off > [accordion] A prospect has no job title or company > > They have probably not been enriched. Use the **Enrich** button on their page, or the sparkle on the column header for many at once. See [Enrichment](https://docs.outzen.ai/audience/enrichment.md). > [accordion] The fit rating says Pending… > > The research step has not finished, or research brief generation is turned off in your enrichment options. > [accordion] I cannot reveal an email > > Reveal needs a LinkedIn URL on the prospect. If one is present and nothing comes back, you are not charged. ## Related > [card] [Enrichment](https://docs.outzen.ai/audience/enrichment.md) > > Fill in profiles, companies, briefs and contact details. > [card] [Companies](https://docs.outzen.ai/audience/companies.md) > > The organisations your prospects work at. > [card] [Lists](https://docs.outzen.ai/audience/lists.md) > > How prospects are grouped for Campaigns. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.