> ## Documentation Index
> Fetch the complete documentation index at: https://docs.outzen.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and credits

> The Guhan plan, what each action costs in credits, credit packs, and what happens when your trial ends or you cancel.

Guhan has one plan, priced per license, and a single pool of **credits** that pays for the work Guhan does. Sending messages is free. Finding, enriching, and writing are what spend credits.

## The plan

| | |
| - | - |
| **Price** | $49 per license per month billed annually, or $59 per license per month billed monthly |
| **One license includes** | 1 team seat, 1 sender account on any channel, and 2,000 credits each month |
| **More licenses** | Add licenses to scale seats, senders, and credits together. Adding takes effect immediately; reducing takes effect at the next cycle. |
| **Extra senders** | An add-on for an additional sender account on any channel, without adding a seat or credits: $15 per month billed annually, or $18 per month billed monthly |

Manage your plan under **Settings → Billing**. Only admins can change it.

![Settings, Billing: your plan, licenses, credits this cycle and active prospects](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/se-billing.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=7e28701b52ebde38827774f9d8cf5358)

Settings, Billing: your plan, licenses, credits this cycle and active prospects

## What costs credits

This table is the single source of truth for credit costs.

| Action | Credits | Notes |
| - | - | - |
| Prospect discovery | 1 per profile returned | Charged when a watch returns the profile, **before** Guhan checks fit. Prospects that don't pass your filters still cost a credit. |
| Company discovery | 1 per company | Technology-adoption signals find companies first and people second. One credit for each company the signal returns, plus the technology match below. |
| Prospect enrichment | 1 | Fetching the full profile for a prospect |
| Company enrichment | 1 | Fetching the company profile |
| Research brief | 1 | Per-prospect research and fit assessment |
| Work email reveal | 4 | Charged only when an email is found |
| Phone reveal | 12 | Charged only when a number is found |
| Recent posts | 0.25 | Fetching a LinkedIn post or a prospect's recent posts |
| Technology match | 2 | Each company confirmed as using the technology you named |
| AI-drafted message | 1 | Each message Guhan writes, whether a first touch or a reply. **Fixed message** steps aren't AI-drafted and don't cost this. |
| Ask Guhan | 1 | Per turn |

**Sending itself is free.** Invites, DMs, emails, and WhatsApp messages never cost credits. They are limited by daily caps on each sender account instead. See [Sending safety](https://docs.outzen.ai/campaigns/sending-safety.md).

Email and phone reveals are charged only when a result is found, and a research brief is refunded if Guhan fails to produce one.

## How credits work

Your workspace has two balances:

* **Monthly credits** refill to 2,000 per license each cycle. Unused monthly credits don't carry over.
* **Top-up credits** come from packs. They last 12 months and are spent after your monthly credits run out.

You can see the balance, a breakdown of where credits went this cycle, and the full history under **Settings → Billing**.

### Credit packs

| Pack | Price |
| - | - |
| 200 credits | \$10 |
| 1,000 credits | \$45 |
| 2,000 credits | \$80 |

Buy from the **Credit packs** tab on the Billing page.

![Billing, Buy more: the Credit packs tab offers one-time top-ups that last 12 months](https://mintcdn.com/outzen/qi8TKfM9RRqmU7-c/images/se-packs.png?fit=max\&auto=format\&n=qi8TKfM9RRqmU7-c\&q=85\&s=fff250b1e50dbe9b233b040ced9e26f7)

Billing, Buy more: the Credit packs tab offers one-time top-ups that last 12 months

### When you run out

Actions that spend credits are refused until you add a pack or your next cycle starts. In practice, Lists stop adding new prospects, enrichment and reveals stop, and Guhan can't draft new messages. A banner at the top of the app tells you.

## Trial

New workspaces start with a **7-day trial** and 500 credits. No credit card required to start — subscribe from Settings → Billing anytime to continue past the trial. When your subscription starts, the balance resets to 2,000 credits per license, so unspent trial credits don't roll over.

## Read-only mode

A workspace becomes **read-only** when the trial ends without a subscription, or when a failed renewal isn't fixed within a 7-day grace period. In read-only mode, watches and sends stop, but your data and any unused credits are kept. Updating your payment method or subscribing lifts it.

## Cancelling

Admins can cancel from the **Subscription** tab on **Settings → Billing**; the link is at the bottom of the tab. Your workspace keeps working until the end of the trial or paid period, then watches and sends stop. Unused credits are kept.

## If something's off

* **Balance looks wrong.** Refresh, then check the history on the Billing page for the charge in question.
* **Can't add a license or sender.** Only admins can change billing, and reducing licenses is blocked if it would leave you with more members or connected senders than licenses.
* **Payment failed.** Update your payment method under Billing. See [Troubleshooting](https://docs.outzen.ai/help/troubleshooting.md).

## Related

> [card] [Roles and permissions](https://docs.outzen.ai/workspace-settings/roles-and-permissions.md)
>
> Who can change billing.

> [card] [Enrichment](https://docs.outzen.ai/audience/enrichment.md)
>
> Choose which enrichment steps run automatically.


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